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Frequently Asked Questions

Quick answers to common questions

1What are your support hours?

We provide 24/7 support through WhatsApp and Telegram. Email responses may take up to 24 hours.

2How quickly will I get a response?

Most inquiries are responded to within 15 minutes during business hours. Complex issues may take longer.

3What payment methods do you accept?

We accept bKash, Nagad, Rocket, bank transfers, and cryptocurrency payments.

4Is my data secure?

Yes, all communications are encrypted and we never share your personal information with third parties.